Europe-based PAYSTRAX was looking for a comprehensive solution that would help their merchants prevent chargebacks, expand their list of value-added services, and improve transaction acceptance. With DisputeHelp they were able to go to market quickly with Ethoca Alerts and Visa Rapid Dispute Resolution (RDR) and accomplish all three of these goals.
Want to learn how? Download the full case study!
See how our industry-leading solutions work seamlessly together to deflect disputes, eliminate chargebacks, and recover revenue lost to first-party fraud.
Send transaction & fulfillment data to pre-dispute inquiries in real-time, informing cardholders & issuers, for maximum protection against first-party fraud.
Resolve aggregates dispute alerts to eliminate chargebacks and prevent fees & penalties. Merchants can automate alerts, self-manage, or outsource to our chargeback specialists.
Compile representments to recover revenue. RECOVER connects merchant banking, gateways, CRMs, and more for optimal response & rebuttal.
If you’re a merchant, connect with our merchant solution, ChargebackHelp HERE.
If you’re an acquirer or merchant service provider, DisputeHelp can provide you with dispute management for resale to your merchants. If you’re interested in partnering with us, or you have questions about how we can help your merchants prevent disputes, reduce chargebacks and recover revenue, simply leave us a message here and we’ll get back to you right away.
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