DisputeHelp (the “Company”), respects your privacy and is committed to protecting it through this privacy policy (the “policy”). This policy describes the types of information the Company may collect from you or that you may provide when you visit the website located at https://disputehelp.com (the “Website”) and the Company’s practices for collecting, using, keeping, protecting, and disclosing that information.
This policy applies to information the Company collects:
It does not apply to information collected by:
Please read this policy carefully to understand the Company’s policies and practices regarding your information and how the Company will treat it. If you do not agree with the Company’s policies and practices, your choice is not to use the Website. By accessing or using the Website, you agree to this policy and consent to the Company’s collection, use, disclosure, retention, and protection of your personal information as described in this policy. The Company may change this policy on one or more occasions. The Company will consider your continued use of the Website after the Company makes changes as your acceptance of the changes, so please check this policy frequently for updates.
No. The Website is not intended for anyone under 18-years old. You will only access the Website or register for an account if (1) you are at least 18-years old and (2) have reached the age of majority where you live. The Company prohibits all persons who do not meet the age requirements from accessing the Website. Minors must not access the Website or use its services.
The Company does not knowingly collect or solicit any information or data from minors or allow minors to register for the Website. The Website and its content are not directed at minors. If the Company learns that it has collected personal information from a minor, the Company will delete that information as quickly as possible. If you believe that the Company might have any information from or about a minor, please contact the Company at privacy@disputehelp.com.
The Company may collect several types of information from and about you, including information:
The Company collects this information:
The information the Company collects on or through the Website may include:
As you navigate through and interact with the Website, the Company may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
The Company also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
The information the Company collects automatically is statistical data and does not include personal information, but the Company may keep it or associate it with personal information the Company collects in other ways or receives from third parties. It helps the Company to improve the Website and to deliver a better and more personalized service, including by allowing the Company to:
The technologies the Company uses for this automatic data collection may include:
The Company does not collect personal information automatically, but it may tie this information to personal information about you that the Company collects from other sources or you provide to the Company. The Website may include plugins from social networks and other third parties. An example of a plugin is the Facebook® “Like” button. Where legally permitted, these plugins may communicate with and send information to the party that provided the plugin, even if you do not click on the plugin. This information may include your IP address, information about your browser and device, and the address of the webpage you are visiting on the Website. Loading, using, or clicking the plugins may also place, read, and transmit cookies. These cookies may contain a unique identifier the social network or third party assigns you. The loading, functionality, and your use of the plugins are governed by the privacy policy and terms of the party that provided the plugin.
The Company may use the information that it collects about you or that you provide to the Company for any of the following purposes:
The Company may also use your information to contact you about the Company’s own services that may be of interest to you. If you do not want the Company to use your information in this way, please send the Company an email at privacy@disputehelp.com. For more information, see What choices do you have about how the Company uses and discloses your information.
The Company may disclose aggregated information about its users, and information that does not identify any individual, without restriction.
The Company may disclose personal information that it collects, or you provide as described in this policy:
The Company may also disclose your personal information:
The Company provides you the ability to exercise certain controls and choices regarding its collection, use, and sharing of your information. In accordance with local law, your controls and choices may include:
For personal information that the Company holds, the Company will provide you with access for any purpose including to request that the Company correct the data if it is inaccurate or delete the data if the Company is not required to retain it by law or for legitimate business purposes. The Company may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.
Please note that even when you remove information, the Company will keep in its files certain data, including information used to resolve disputes, troubleshoot problems, enhance security, reduce fraud, comply with applicable law, or to enforce any agreements, policies, and rules governing your use of the Website. Removed information also may persist in backup copies or other users’ caches.
The Company has implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, change, and disclosure. All information you provide to the Company is stored on its secure servers behind firewalls.
No Security Guarantees. The transmission of information over the Internet is not completely secure. Although the Company does its best to protect your personal information, the Company does not guarantee the security of your personal information transmitted to the Website or guarantee against all unauthorized disclosure, alteration, or destruction of personal information. Any transmission of personal information is at your own risk. The Company is not responsible for circumvention of any privacy settings or security measures contained on the Website.
This policy is intended to cover collection of information on or through the Website from residents of the United States. If you are visiting the Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where the Company’s servers are located, and the Company’s central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that the Company seeks to take reasonable steps to make sure that your privacy is protected. By using the Website, you acknowledge that your information may be transferred to the Company’s facilities and those third parties with whom the Company shares it as described in this policy. When you provide personal information to the Company through the Website, you consent to the processing of your data in, and the transfer of your data to, the United States or any other country in which the Company or its affiliates, subsidiaries, or service providers host these services.
Do Not Track (“DNT”) is a privacy preference that you can set in your browser. DNT is a way for you to inform websites and services that you do not want certain information about your webpage visits collected over time and across websites or online services. The Company is committed to providing you with meaningful choices about the information it collects and that is why the Company provides you the ability to opt out. But the Company does not recognize or respond to any DNT signals as the Internet industry works toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://disputehelp.com/california-privacy/
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the name and addresses of all third parties with which we shared personal data in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at privacy@disputehelp.com.
Further, if you are a California resident and would like to opt out from the disclosure of your personal data to any third party for direct marketing purposes, please send an email to privacy@disputehelp.com. If you opt out from permitting your personal data to be shared, you may still receive selected offers directly from us in accordance with California law.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: privacy@disputehelp.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
The Website may contain links to other websites. Please be aware that the Company is not responsible for the content or privacy practices of those other websites. The Company encourages its customers to be aware when they leave the Website and to read the privacy statements of any other website that collects personally identifiable information.
This policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Website.
Although most changes are likely to be minor, the Company may change this policy on one or more occasions, and in its sole discretion. The Company encourages visitors to frequently check this page for any changes to this policy. Your continued use of the Website after any change in this policy will constitute your acceptance of the changes.
To ask questions or comment about this policy and the Company’s privacy practices, you may contact the Company at privacy@disputehelp.com.
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