RESOLVE

The leading source for dispute alerts

Reduce risk exposure by eliminating fraud & chargebacks

Provide your merchants with automated dispute resolution

Deploy multiple solutions through a single integration

Lower fraud & chargeback ratios = increased auth rates

Chargebacks are not just a high-risk problem.

Merchants can be on the hook for over three times the transaction amount of each chargeback, from revenue & inventory loss, fees & penalties, and diverted OpEx.

Our RESOLVE module empowers your merchants to eliminate these chargebacks proactively through your in-house service offerings, keeping you in the revenue chain.

How RESOLVE Works

RESOLVE merges Verifi CDRN^®, Visa Rapid Dispute Resolution, Mastercard Collaboration, and Ethoca Alerts — all into a single endpoint that merchants can automate, self-manage, or delegate to our chargeback specialists.

The RESOLVE Advantage

Provide advanced warning of fraud to merchants so they can take action to cancel orders and reduce losses.

Remain compliant with card network monitoring programs to avoid unnecessary fees and penalties.

Enhance your VAS offerings with the latest fraud & dispute tools – preventing your clients from going to outside parties.

Improve dispute management efficiency by preventing chargebacks upstream.

Provide advanced warning of fraud to merchants so they can take action to cancel orders and reduce losses.

Remain compliant with card network monitoring programs to avoid unnecessary fees and penalties.

Enhance your service offerings with the latest fraud & dispute tools – preventing your clients from going to outside parties.

Improve dispute management efficiency by preventing chargebacks upstream.

The DisputeHelp Difference

DisputeHelp’s RESOLVE module provides a single source for:

Verifi Cardholder Dispute Resolution Network (CDRN)

Visa Rapid Dispute Resolution (RDR)

Mastercard Collaboration

Ethoca Alerts

With these tools, your merchants get advanced warning of pending disputes to take preemptive action and stop costly chargebacks.

Do you have a question?

If you’re a merchant, connect with our merchant solution, ChargebackHelp HERE.

If you’re an acquirer or merchant service provider, DisputeHelp can provide you with dispute management for resale to your merchants. If you’re interested in partnering with us, or you have questions about how we can help your merchants prevent disputes, reduce chargebacks and recover revenue, simply leave us a message here and we’ll get back to you right away.

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